2026-01-08
Recently, cases of online and telecommunications fraud have become increasingly frequent. Criminals have been impersonating China Eastern Airlines Australia and New Zealand customer service staff or airport representatives, using flight changes or other excuses to carry out scams via phone calls or other means. These fraudulent activities pose a serious risk to passengers’ property and financial security.
Please be aware that some scams may involve the use of phone numbers identical or similar to those of China Eastern Airlines’ Australia and New Zealand offices.
We kindly remind you that all notifications regarding flight changes or other important information are issued only through official China Eastern Airlines channels. Do not trust unfamiliar phone calls, text messages, or links. We do not request any personal information or any form of payment via phone calls.
If you encounter any suspicious situations, please contact China Eastern Airlines directly by calling the official global customer service hotline at +86-21-206-95530 when overseas.
China Eastern Airlines Oceania
January 2026